User Onboarding & Retention Package

Getting users to sign up is just the first step. Keeping them engaged is where the real challenge comes in.

I’ll work with you to build a smooth onboarding experience that makes users feel welcome, and I’ll create ongoing emails that keep them hooked.

The goal?

Reduce churn and make sure your users stick around for the long haul.

This package is right for you if:

• You’ve got a great product, but your users are dropping off after signing up

• You’re tired of seeing inactive users and want to increase engagement

• You want a long-term email strategy that nurtures new users and keeps them coming back
  

What’s included:

• Full analysis of your current onboarding process and user behavior, identifying where users are dropping off or disengaging.

• Custom onboarding email sequence designed to introduce users to your product, highlight key features and encourage early engagement.

• Retention-focused emails to re-engage users, reduce churn and keep your users interacting with your product.

• Testing and optimization during the engagement period (typically between 2 to 6 months, depending on the scope of the project). During this phase, we’ll run 1-2 rounds of testing, contingent on the number of users interacting with your emails, where we’ll review performance data and user feedback to optimize the email campaign. Each test typically runs for 2-4 weeks to gather meaningful data.

• A final set of emails that are tested and ready to be launched.

How does it work?

1. Start with research.

• I’ll dig into your current onboarding process and user behavior to figure out where people are getting stuck or losing interest. I’ll also review any feedback or data you have about your users.

2. Build a strategy.

• Together, we’ll craft an email sequence that introduces new users to your product, helps them find value quickly, and encourages long-term engagement. I’ll also include retention-focused emails to keep users around.

3. Write, test and refine.

• I’ll write the entire email sequence, and we’ll test different elements to see what works best. During the testing phase, we’ll optimize and adjust based on real user behavior.

Engagement period:

The engagement typically spans 2 to 6 months, depending on the scope of the project. During this time, I will work with you to strategize, write and edit, test, optimize and finalize the email campaign.

Pricing:

The User Onboarding and Retention Package starts at $15,000 and includes

• Full analysis of your current onboarding process and user behavior, identifying where users are dropping off or disengaging.

• Custom onboarding email sequence designed to introduce users to your product, highlight key features and encourage early engagement.

• Retention-focused emails to re-engage users, reduce churn and keep your users interacting with your product.

• Testing and optimization during the engagement period (typically between 2 to 6 months, depending on the scope of the project). During this phase, we’ll run 1-2 rounds of testing, contingent on the number of users interacting with your emails, where we’ll review performance data and user feedback to optimize the email campaign. Each test typically runs for 2-4 weeks to gather meaningful data.

• A final set of emails that are tested and ready to be launched.

A strategic onboarding and retention campaign is key to building stronger relationships with your users from day one and keeping them for the long haul.

Ready to turn your users into loyal customers?

Here’s how to start:

1. Click the button below, "Start Here".

2. Complete the intake form on the following page. This is where you’ll share some quick details about your business and onboarding and retention goals.

3. I’ll be in touch shortly after you complete the intake form.